Complaint Review: Best Vacations Ever / Preferred Guest - Flordia Select State/Province
Best Vacations Ever / Preferred Guest won't reinburse money after a family friend also signed with them and had a HORRIBLE experience. Costing them way more money then suggested. Flordia United States
I called to refund the money I gave them after hearing about a horrible experience a family friend had. They refused to give me my money back even though I was told to contact Kenneth Branch in quality control to have this fixed. They told me they can't refund my money and that I was told to read the terms and agreements. If they pull up the phone converstation which they ALSO refused to do they would know that I was not told that there were terms and agreements to read and agree to. I never recieved a e-mail confirmation which they apparently told me they sent twice to my e-mail address ( I also called about this). I simply want my $298 plus $198 they have of mine back as I will NOT be using their services after what I have heard about the experiences with them.
This report was posted on Ripoff Report on 12/30/2013 01:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-vacations-ever-preferred-guest/flordia-select-stateprovince/best-vacations-ever-preferred-guest-wont-reinburse-money-after-a-family-friend-also-si-1111691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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