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Report: #545413

Complaint Review: bestbuy - vineland New Jersey

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  • Reported By: maddude — vineland New Jersey United States of America
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  • bestbuy 3849 S Delsea Dr. vineland, New Jersey United States of America

bestbuy bad buisness vineland, New Jersey

*General Comment: Wow.

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   BestBuy not at all!Bought camcorder for a christmas gift and thought i was getting a new camcorder but in reality was sold a used one that someone recorded their vacation on the hard drive,not to mention some things were missing from the box.Very upset i took it back to the store and was told that i was given a discount because of an open box.WHat??? if i was told that the box had been opened i would have never have bought it.Then i was told that if i exchanged it i would have to pay more for the new one.WHat!!!!After much much time on the phone with a representative from BestBuy they did not attempt to help this customer and are making me return to the store for a third time in order to fill out paperwork just to recieve a refund which will take longer than i think is acceptable.In short BestBuy is the worst electronics store out there and do not treat their customers fairly.

This report was posted on Ripoff Report on 12/26/2009 10:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bestbuy/vineland-new-jersey-08360/bestbuy-bad-buisness-vineland-new-jersey-545413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Wow.

AUTHOR: slc.munoz - (USA)

POSTED: Sunday, December 27, 2009

How could you not have known it was an open box product?! User error on this one.

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