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Report: #136248

Complaint Review: BigFishGames - Internet

  • Submitted:
  • Updated:
  • Reported By: Copalis Crossing Washington
  • BigFishGames www.bigfishgames.com Internet U.S.A.

BigFishGames ripoff, sent virus infected product, refuse refund Internet

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I purchased a game from bigfishgames online. My computer started acting funny, going slow, kicking me off web sites. I used my virus protection service to scan my files and found the virus in their game. I had downloaded this game from two different servers on two different computers.

Both were infected.

I had to delete the game "Big Kahuna Reef" from both computers. I contacted them asking for a refund. They said it was not their fault and refused. They said I must have opened a infected e-mail when I was down loading. As I said this is on two different computers.
After deleteing the game the computers are both 95% better.

Now I am getting infected e-mails sent ot me everyday.
I want my $19.95 back and I guess I'll have to deal with the damage to my computers.

There is NO doubt that the virus was only in their game files.

Linda
Copalis Crossing, Washington
U.S.A.

This report was posted on Ripoff Report on 03/24/2005 09:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bigfishgames/internet/bigfishgames-ripoff-sent-virus-infected-product-refuse-refund-internet-136248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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