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Report: #1434879

Complaint Review: BITDEALS.STORE INC -

  • Submitted:
  • Updated:
  • Reported By: Odiesgang — Winston Montana United States
  • BITDEALS.STORE INC

    ,
    United States

BITDEALS.STORE INC bitdeals.myshopify.com/products/copy-of-buy-one-and-get-one-free-2-4-roadcam-hd-car-dvr I ordered two of these dash cams as they were listed as buy one and get one and a discount on a 32 gig memory card also, but have never sent anything saying that my order has shipped. Internet

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I ordered two HD dash cams and 2 32 gig memory cards for them for $129.80 on February 14th and my card was instantly billed. I recieved an email confirming my order with an order number. After 5 days of not recieving notice of the product being shipped, I responded to the email listed on the order to check on the status. (support@bitdeals.store) This is what I recieved back.

Yette (Order Support)

Feb 20, 09:11 +11

Hello XXXXXXX,

Thank you for contacting customer support.

Your order is still being processed. Once your order is shipped, we will send you an email that contains your tracking number and instructions on how to track your order.

Regards,
Yette
Customer Support

I have replied to the email listed again and again which goes to support@yoursupportteam. [continued below]....

.....zendesk.com, who confirmed my order above, and have not recieved any response again.

Their website is still listed but all of the pages are removed, but I can still get to the page by searching images in Google and get this url that will take you to a page to still purchase this camera but for a different price. bitdeals.myshopify.com/products/copy-of-buy-one-and-get-one-free-2-4-roadcam-hd-car-dvr. I am going to have to go to my credit card company to get my payment reversed as I am assuming that I will never get my product that I ordered.

This report was posted on Ripoff Report on 03/18/2018 10:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bitdealsstore-inc/-/bitdealsstore-inc-bitdealsmyshopifycomproductscopy-of-buy-one-and-get-one-free-2-4-ro-1434879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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