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Report: #1461665

Complaint Review: Bitdefender -

  • Submitted:
  • Updated:
  • Reported By: Leslie — Great Neck NY United States
  • Bitdefender

    ,
    United States

Bitdefender Bitdefender is Impossible to remove from computer Internet

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I bought and downloaded Bitdefender about a year and a half ago. I did not renew coverage because I was concerned about any virus software on my Mac. I tried to remove it, and found it could not be removed, even with their so-called uninstaller. I tried every tech site I could find and discovered that this program installs bits and pieces all over your computer, a good number of them hidden, and you can not get rid of it. When I complained to them that I could not remove it, they asked for remote access to my computer to get rid of it. I refused. I did file with BBB. Now I got this, which is even more frightening than their request for remote access-
Hello Leslie,

Thank you for your email.

Please note that we would like to further assist you by proving a refund for your order 57228252 - 59.95 USD

In order to process the refund, we require the following information.

- the beneficiary name [your name]
- your bank name
- your account number
- IBAN account, for EU residents
- the swift [BIC] code of your bank
- ABA code of your bank [for domestic ACH], for US residents

We look forward to your reply.

Best regards,
Alina Bizga
Bitdefender Support Team

This report was posted on Ripoff Report on 09/20/2018 05:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bitdefender/-/bitdefender-bitdefender-is-impossible-to-remove-from-computer-internet-1461665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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