Report: #1401547

Complaint Review: Boost Mobile

  • Submitted: Thu, September 21, 2017
  • Updated: Thu, September 21, 2017
  • Reported By: brk — New Castle Pennsylvania USA
  • Boost Mobile


Boost Mobile myphoneguardian.comZurich American Insurance Co.Brightstar Agency LLCGadget Guardian Boost Mobile Phone Insurance Nationwide

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On 4/21/17, I purchased a new phone thru Boost Mobile and purchased their phone insurance.  In July of 2017, the phone was dropped and the screen was cracked.  I called for a replacement several weeks later, when the crack was spreading, and was asked the date of the original damage.  I estimated the date (my fault) and was told, "Nope!  You can only file within 60 days."  Apparently, the claim was a few days out of "warranty."  Therefore, the claim was denied.  So because I wasn't going to file a claim at all until the damage worsened, I am being "punished" by their ridiculous policy standards.  I am cancelling this policy, changing phone providers, and will also file a complaint with the Attorney General's office.

This report was posted on Ripoff Report on 09/21/2017 11:19 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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