Report: #1408801

Complaint Review: Bounceweb - Internet

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Houston Texas USA
  • Bounceweb

    Internet
    USA

Bounceweb Ignores requests for cancellation and will continue to charge Internet

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Bounceweb is a hosting company that offers multiple levels of cheap web hosting. We used them for a few months before wanting to switch over to another host due to lacking performance.

After phone calls and support ticket requests to cancel our service for over a year, the company continues to automatically charge us. They are now at a point where they do not even respond to our support tickets for cancellation. So, not only have they ignored our original requests via internal support ticket system or phone call to cancel services, they ignore our support tickets in general. Now, they've made it even more difficult to find a contact number for them. And their social profiles on their website do not even link to anything, which increases the suspicion of this company and lowers the trust factor.

I highly suggest avoiding this company as they're more likely to ignore any of your needs and continue to charge you. In addition, their reviews online are already starting to drop, but when it comes to basically equivalent of money theft, I felt the need to write this report.

This report was posted on Ripoff Report on 10/26/2017 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bounceweb/internet/bounceweb-ignores-requests-for-cancellation-and-will-continue-to-charge-internet-1408801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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