Report: #1216768

Complaint Review: Ripoff Report | BRIC Group TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. BRIC Group delivering solid returns to investor clients. The BRIC Group offers investors divers real estate investment opportunities in equally diverse markets around the world. The BRIC Group is all about trust and confidence. Their business model ensures complete peace of mind. The BRIC Group is developing its own master-planned beachfront resort in Northeast Brazil.

  • Submitted: Thu, March 19, 2015
  • Updated: Fri, June 02, 2017
  • Reported By: TinaNorgaard — Calgary Alabama Canada
  • BRIC Group TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. BRIC Group delivering solid returns to investor clients. The BRIC Group offers investors divers real estate investment opportunities in equally diverse markets around the world. The BRIC Group is all about trust and confidence. Their business model ensures complete peace of mind. The BRIC Group is developing its own master-planned beachfront resort in Northeast Brazil.
    Holborn gate 300 Holborn first floor
    london,
    United Kingdom

BRIC Group REVIEW: BRIC Group; a global organization that meets the needs of its clients at a local level. BRIC GROUP expanded to operate out of five global offices to be convenient to their clients. BRIC Groups objective is to keep this local perspective when building relationships with our clients.
*UPDATE: BRIC Group pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. BRIC Group recognized by Ripoff Report Verified™ as a safe business service.

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Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to BRIC Group for its full commitment to quality customer service.

Ripoff Report's discussions with BRIC Group have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. BRIC Group listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services. The CEO's philosophy is that his clients’ success is a fundamental measure of his own business success. BRIC investing their funds and money into their investments before releasing them to their clients shows the trust they have in their business concept. [continued below]....
..... One of the main things that Ripoff Report have learned during their review of BRIC Group is that client satisfaction and guarantee is at the heart of their business. They have a totally dedicated team on the ground who are serious about their commitments to their clients and who deliver on their promises.

BRIC Group is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Peter Van Beuningen during an onsite inspection held by a third party verification company with no biases toward BRIC Group.

BRIC Florida LLC is an investment company that specializes purchasing properties and developing professional relationships with investors who purchase said properties. These properties are located in several cities in Florida and Brazil. Peter Van Beuningen stated the following about his company, "we redo them [properties] so that they have good rental potential, and then we sell these properties within the rental income guarantee...so for investors this is direct rental income."

Leads for BRIC Florida LLC are obtained through several different sources. Their online sources include: Facebook, Google Ads, and LinkedIn. Over half of their leads are generated though referrals from satisfied clients. Once a client has expressed interest they will be advised in detail as to how there service work. If that potential client decided to proceed with purchasing a property they will be assisted with the purchasing process, "from A-Z."

CUSTOMER CARE & COMPLAINT RESOLUTION BRIC GROUP

During the onsite interview Mr. Van Beuningen was asked to describe a common complaint the company received. He assured us that BRIC Florida LLC rarely receives complaints. This is mainly due to the great customer service provided by the company, "if there are any issues we [see it through to] the end to make the client happy." BRIC Florida LLC provides consistent communication between themselves and the client to ensure no misunderstands arise with the purchase of their property.



Additionally, Mr. Van Beuningen expressed that the reports placed on Ripoff Report's website were false. He went on to express the great lengths that BRIC Florida LLC goes through to ensure ultimate client satisfaction, "everybody that has interest to purchase we offer them an inspection trip. We pay...flight plus hotel to meet the lawyers, the architects, the notary, anything that is involved in buying land. So you will see with your own eyes the piece of land that you are buying...any doubts in the credibility we provide is [assured] physically."

BRIC Florida is pleased to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. Mr. Van Beuningen further stated, "we are open to anything to solve this matter, and we are an open book."

BRIC GROUP STATEMENTS FROM THE CEO

" We are proud to offer our clients real guarantees and safeguards when investing with BRIC Group. Every client is assured 100% transparency and complete understanding of the investment product they are purchasing. Our full portfolio and a list of services can be viewed on our website, in our brochures and discussed in more depth with our consultants. In addition, clients have at their fingertips a team who remain in constant contact with them both prior and post purchase. The relationships we build are ongoing.”



BRIC is a business that is going from strength from strength. We believe 100% in our products and business concept. We thrive on our clients' satisfaction and understand that for our business to continue to grow we have to show transparency, dedication and commitment. We have a large percentage of repeat business and referrals which proves our clients are fully satisfied and happy with the services being offered by us.

BRIC's Being able to offer such exceptional guarantees to clients and having the knowledge that every asset is owned by the company gives a great confidence and comfort to employees at the BRIC Group. They feel it really makes a difference in their ability to build long-lasting relationships with their clients that are based on trust and transparency. BRIC takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "The success of BRIC Group really is an entire team effort. Decisions are made by a collective of experienced and skilled professionals who are experts in their fields. Management have an open-door policy that allows all employees to feel heard and be fully included in business activities and strategy. Regular internal communications are sent out so all team members around the world are kept up-to-date. " Ripoff Report was pleased to learn that BRIC's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM BRIC GROUP

BRIC recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, BRIC has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with BRIC Group place the client at the centre of their business crafting investments that will deliver solid returns and ensure 100% client satisfaction. They go the extra mile to add value to all investment products under their portfolio and provide guarantees and safeguards over and above their peers in the industry. BRIC Group has set themselves apart by taking the time to invest in its client relationships through this advocacy report., Ripoff Report is convinced that BRIC is committed to quality delivery of services resulting in total client satisfaction.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that BRIC Group meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.



Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Coral lake and beach resort london florida

ABOUT THE RIPOFF REPORT BELOW:

Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The customer the wrote the Ripoff Report below never responded to our email so the BRIC Group could make things right with them.

STATEMENT FROM BRIC GROUP:

This post is entirely incorrect. A deposit was paid to a third party agent which we never received. The client made contact with us directly to proceed as she was not happy with the agent, which we agreed to. The outstanding payment for ownership of her plot was discussed but no payments were made to us. Communications chasing payment were not responded to and we did not hear from her again. No purchase was ever made by this client to us.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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I was ript off for the amount of $3500.us.and $1200.usa total of $4700us.Have so far no luck of retrieving my money back.5 friends i had brought to this Comp also for a commission was never paid iether.So all told it was a colosal Rip off

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REBUTTALS & REPLIES:
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0Employee/Owner

#1 UPDATE Employee

Outstanding Payment

AUTHOR: BRIC Investment - (Spain)

It is not normal practice for us to respond to forum complaints. Due to the nature of forums, anyone can comment anything without the need for verification or factual proof. Conjecture and opinion drives forums with inaccurate information and innocent individuals picked on who are only trying to do their jobs. Unfortunately, investors who may have had a less than successful outcome turn to these mediums to vent their disappointment and are often incited by loose cannons who thrive on creating conflict and competitor companies looking to discredit companies who have superior products.

In this case, the post is entirely slanderous and incorrect. We have never received the outstanding payment for ownership of this plot. Only a deposit was made, and communications chasing the final payment have not been responded to.

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