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Report: #679670

Complaint Review: Brick Train Shop - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: tt — Virginia Canada
  • Author Not Confirmed What's this?
  • Why?
  • Brick Train Shop CA Internet United States of America

Brick Train Shop GOT RIPPED OFF AT CHRISTMAS , Internet

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I bought some items on Brick Train Shop before Christmas, hoping to surprise my 6yr old boy. To my dismay.. I also recieved a handful of instuction manuals. I think that the owners of this online store would have noticed that this is an issue,with all of the complaints that I have read, now that I have researched the company.

I would advise that NO ONE purchase anything from this company.

I lost money from the purchase and send the manuals back, and because I live in Canada, I had to pay quite a bit more to ship the manuals back.

Also, I selected 'large box' in the shipping selection, which is considerably more expensive than the other shipping options, and they actually CHARGED me for a large box, when I received an envelope full of manuals.

THey didn't refund the full total, and I expected to have a refund minus the ACTUAL shipping cost. They refunded $20 less.

All in all, this was a horrible experience, and we thought we were purchasing Lego, not Lego manuals. My husband and I looked at the website together, and we were both duped.

As someone else mentioned, please contact the BBB and continue to post your complaints.

This report was posted on Ripoff Report on 01/06/2011 04:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/brick-train-shop/internet/brick-train-shop-got-ripped-off-at-christmas-internet-679670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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