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Report: #770839

Complaint Review: Bruce Electric - Clinton Ohio

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  • Reported By: Bonnie — Canal Fulton Ohio United States of America
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  • Bruce Electric 6736 Manchester Rd Clinton, Ohio United States of America

Bruce Electric Refusal to do estimate for handicap person Clinton, Ohio

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I am a handicapped person in a wheelchair. I called Bruce Electric to get an estimate to move my laundry from the basement to a spare bedroom. Mr. Bruce's son came out on Wed. Aug 24. I told him the MS Society may help me pay for the work, but if not, I would be paying for it myself. He said it would be no problem to do the work and would get to me in a day or so. I called today, Tuesday August 30, and spoke to Mr Bruce senior. He was very rude.

I told him I had not heard back from them. He said "and you are not going to either." He said they do not work with outside agencies such as MS Society. I told him it looked as if I would be paying for the work myself. He said I had wasted their time getting an estimate since I was probably looking for the lowest price. I told him I would have no idea how much something like that would cost and would need to know. He repeated that I wasted their time and i COULD FIND SOMEONE ELSE.

 Just want to make other customers aware before they call of the lousy customer service and rude personality. This man knew I was handicapped and needed help, and was still that rude and refused service.

This report was posted on Ripoff Report on 08/30/2011 07:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bruce-electric/clinton-ohio-44216/bruce-electric-refusal-to-do-estimate-for-handicap-person-clinton-ohio-770839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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