Report: #114273

Complaint Review: Buy.com, Galleria, Businessmax, Businessmax123.com, Dealpass.com - Omaha Nebraska

  • Submitted:
  • Updated:
  • Reported By: Chicago Illinois
  • Buy.com, Galleria, Businessmax, Businessmax123.com, Dealpass.com www.buy.com, www.dealpass.com Omaha, Nebraska U.S.A.

Buy.com, Galleria, Businessmax, Businessmax123.com, Dealpass.com ripoff, steals credit card information when you checkout with buy.com Omaha Nebraska

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They had a great deal at buy.com for a camera media card, so I bought it there. Once I finished, there was a link at the bottom of my screen that said I could save an additional $10. Specifically, it said "Your purchase is complete. Click here to claim up to $10.00 Cash Back on this purchase!". When I clicked on the link (thinking I would get a rebate form or an automatic coupon), I instead was sent to a website called Galleria, and the website was saying they had a wonderful membership I could become part of, and they would offer me great deals. I immediately just deleted the screen, since I wasn't interested in some dumb membership with savings on things that I had no interest in.

Yesterday, I received TWO emails from different websites (but both with the same website I would need to visit in order to "activate" my account) welcoming me to their website and telling me I would enjoy my savings with them, and that my next payment of $9.95 would be due on X/X/05.

I was flabbergasted- first I thought I'd joined a website, but then when I thought back, I remembered my buy.com purchase and the funny website I'd stumbled into. The emails gave explicit instructions on what I could do to cancel my membership, and when I clicked on the links, it immediately brought up a "terms of agreement" form that I had to click "I accept" in order to continue so that I could "view my account" and "cancel my membership". I was not about to click and accept an account so they could use it against me to claim I agreed to join their membership, so I deleted the page again. I ended up going to the 888 number they provided, and there, I entered the membership information into the option given to cancel the account.

After getting the confirmation that my "accounts" were deleted, I then manually went back to these webpages online and tried to enter the membership information they claimed was mine, and the numbers did not work that time- I received an error message stating that the "account" did not exist. After this, I went to buy.com and tried to delete my credit card information, but guess what? You can't! So I CALLED buy.com's 888 number after doing a long search on their webpage, because guess what? They don't have any contact information for buy.com that's listed on their webpage, except the 877WIRELESS number you call for wireless orders. When I called that number, I was able to get the buy.com 888 number, and from there, I was able to speak to someone who deleted my personal information from their database. However, they said it takes 3- 5 business days for the information to process, so hopefully in the meantime, they won't be as crooked as to pass on my personal information to anyone else either.

I assumed my credit card was not charged, but the more I thought about the wording of those emails, the more I suspected it may have been charged, and I did not want to wait for my account statement in November. Instead, I did a search online, and it turns out, this company has been getting away with robbery since 2003!!!!

I called my bank, and guess what? The day I made my order with buy.com, there was another charge for $9.95 that went through my credit card the same day. Now my bank is investigating, and if they find I did not directly authorize this company (called DATA 393), then they said they will get my money back. In the meantime, I'm just going to be checking my account every month to ensure that the amount does not "sneak" back into my account at some point.

Sooooo... be careful if you order online- surveys to be filled out after you've ordered something from a website should never be clicked on. Do not click on anything off a website after you've ordered. And don't allow any website to maintain your personal information after you've placed an order, since they will violate their policy on security and pass on your information. And if any of you did order online in the last couple of years, and you haven't checked your accounts, you may want to go back and look for suspicious charges placed on your account either the same day you ordered online or shortly after. Because once they charge you, they will continue to charge you every single month until you figure it out.

I'm not sure what my next move is, but it will most likely involve doing more investigating of buy.com and this dealpass, galleria, and businessmax123 websites, then contacting my attorney general and the better business bureau. Check your credit card statements and if you see suspicious charges, contact your banks immediately.

Chicago, Illinois

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This report was posted on Ripoff Report on 10/23/2004 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/buycom-galleria-businessmax-businessmax123com-dealpasscom/omaha-nebraska-68124-0250/buycom-galleria-businessmax-businessmax123com-dealpasscom-ripoff-steals-credit-car-114273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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