Cadillac King Liars and Thieves - Run Away From These Guys !!! Pacoima, California

I had ordered a part for a classic Cadillac I'm restoring, and was assured that I would receive email pics of the part before shipping to confirm that the part was correct.  Also assured I would not be charged until the part was confirmed and shipped.

I called every couple of days to check on the status and was told to be patient.  Over 2 weeks go by ridiculous.  I then called again,and was transferred and put on hold several times, and finally was hung up on. I called again to cancel the order since I was getting zero customer service .  Of course, then Im told the part has already been shipped, and the pics were never sent, and I find that my credit card had been charged the 1^st day I called. 

The part that eventually arrived was of poor quality - no wonder they didn't send a picture!

Theres plenty of other places to find parts and get treated with good customer service.  All they had to do was what we agreed to over the phone in the 1^st place, but that didnt happen.

I sent an email to let them know that I have disputed the charge with my bank, but feel that it's better to warn others about doing business with them. 

I then get an email back from "Hans" at the "Fraud Department" (even though his email address was listed as the Owner, Tom Godecki - red flag?), accusing me of lying and scamming them - flat out denied that they would ever agree to send email pics of parts before shipping. Hans went on to tell me that I should have read the fine print discalimers on their website, etc.  I never even looked at their website - only called from an ad placed in Hemming's Motor News.

These guys are selling poor quality parts, misrepresented as new old stock or othewise high quality -  at jacked up prices - quick buck "take the money and run" operation. Stay away!