Report: #1354633

Complaint Review: Camping & Fishing Outlet

  • Submitted: Tue, February 07, 2017
  • Updated: Tue, February 07, 2017
  • Reported By: Denise — Berryton Kansas USA
  • Camping & Fishing Outlet


Camping & Fishing Outlet They never ship your merchandise and then never refund your money after you complained multiple times Warehouses in North Carolina and New Jersey Internet

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I placed an order on 9/22/16 and never received the merchandise even after emailing the company a couple times to see where it was. On 11/8/16 I requested a refund and to cancel my order.  I received and email on 11/13 indicating my refund would be processed in 3-5 days.  Still no refund was processed and I emailed again on 12/30/16.  They never respond to my emails and I've left multiple voice mails.  I tried to chat with a rep and it's always busy and they tell yu to call their 800#.  Again, I've done that multiple times with no response of any kind either calling me back, or emailing me.  I finally got to chat with a rep on 1/18/17 and he indicated that the refund was processed incorrectly and it would be another 5-8 days for my refund.  It's now been 3 weeks with no response once again.  In addition, the email I got telling me my refund was going to be for $46.98 was incorrect as well and the rep I chatted with online said the credit was only $43.98.  So, once again they are ripping you off and no refund has been processed yet.

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