Complaint Review: Camping World - Rocklin California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Camping World 4435 Granite Drive Rocklin, California United States of America
- Phone: 800-437-5332
- Web: www.campingworld.com
- Category: Consumer Services
Camping World Customer Service is NOT their middle name Rocklin, California
*Author of original report: Camping World Service Issue - Hydraulic Levelors
Show customers why they should trust your business over your competitors...
We had a repair issue with the hydraulic levelors for our motorhome and called Camping World. They almost never answer the phone and you have to let it ring more than 15 times before someone picks up. I finally just drove there to make an appointment to bring in my RV. We had to leave it their overnight and after quoting us an absorbitant amount to replace a part they said was defective we discovered that they had broken several shades in our RV trying to close windows. We are still trying to reach resolution on the broken shades, they will not call us back.
This report was posted on Ripoff Report on 06/29/2011 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/camping-world/rocklin-california-95677/camping-world-customer-service-is-not-their-middle-name-rocklin-california-746919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
Camping World Service Issue - Hydraulic Levelors
AUTHOR: IronHorse - (United States of America)
SUBMITTED: Thursday, July 07, 2011
We chose not to have Camping World replace the defective control unit in the hydraulic levelor as it was cost prohibitive. Meanwhile, I went online to the levelor manufacturer's website and looked under Repair FAQ's. If the control unit is not responding it advised we unplug the control unit and do a "hard reset", which my husband did on July 5th. Lo and behold the levelor control unit now works just fine! I even asked the service manager at Camping World if they did a hard reset on the control unit and they said they did, but the "control unit was fried". We would have paid over $800 for a repair we did not need!
I will say that Camping World did not charge the $125 diagnotic fee and they fixed the shades, but we will NEVER take our RV there for service again.
Related Reports
01:48 PM
11:27 PM
11:36 PM
Charlotte
04:42 PM
Peoria, Illinois
01:33 PM
Gaithersburg, MD - MARYLAND
08:27 PM
08:58 AM
01:14 PM
01:18 PM
07:39 AM
08:08 AM
New 
Updated 
Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
