Complaint Review: Capital One - City Of Industry California
- Capital One www.capitalone.com City Of Industry, California U.S.A.
- Phone: 800-903-3637
- Web:
- Category: Credit Card Processing (ACH) Companies
Capital One Credit card "run-around" and sneaky fees City Of Industry California
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I have had several credit cards in the past but never been so mad at anyone like Capital One. I had a card ($900.00 limit)with them for close to 10 years and 2 yrs ago had a bit of a "financial crisis" so was behind in making the min. pmts.....boy did that start a mess!!! My simple $15 min. pmt ended up being about a $300 pmt. and after I arranged pmts and got it caught up, I find out my credit card is "temporarily restricted". I was told that the restriction would be removed when I paid my balance down to $200 or paid the balance off. When I finally did this and called to find out about the restriction being removed I was then told it was permanent and there was nothing they could do but I could certainly re-apply again....(are they kidding...NO WAY!!!) So, here I am several months later with this paid off ccard that I can't do anything with (and of course they don't automatically close the account) then today I get an email that my statement is ready?? When I check it out I discover my account now has a balance of $29.00 with a $10 min pmt due.....I have conveniently been charged the annual Capital One member fee of $29. I was sooo mad when I called them...what nerve to charge a member fee for a card that I can't even use!!! They told me this was what I "signed up for" and the account was still "open" (remember though I can't even use it). I demanded they close it immediately and remove the $29 charge......I better watch them and make sure it gets done!!! I feel like I've been totally mislead and conned by this company....Don't ever get a credit card with Capital One!!!
Lura
Portland, Oregon
U.S.A.
This report was posted on Ripoff Report on 07/08/2008 10:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one/city-of-industry-california-91766/capital-one-credit-card-run-around-and-sneaky-fees-city-of-industry-california-348710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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