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Report: #18456

Complaint Review: CapitalOne - Richmond Virginia

  • Submitted:
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  • Reported By: Souderton PA
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  • CapitalOne PO Box 85546 Richmond, Virginia U.S.A.

CapitalOne 0% Mastercard offer Misleading credit card offer, unwilling to resolve false promises Richmond Virginia

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Received "Pre-Approved" offer for a Platinum MasterCard with a 0% APR on purchases for six months. The offer stated "Credit line up to" with three options, $1000, $5000, and $7500, with the $7500 checked. After applying online as instructed, we received a "Platinum" card with only a $500 credit limit. We have excellent credit history, and called to request that the credit line be increased to at least $5000, since the offer stated "up to $7500". The request was denied, so we requested that the card be cancelled, and the representative gave us a hard time. CapitalOne wasted our time with this deceptive offer. Clearly they are using misleading marketing practices to suck people in and then only give them a small credit line. Although I understand there are no rules regarding naming, a "Platinum" card offer suggests a higher credit limit than $500. Brad Souderton, Pennsylvania

This report was posted on Ripoff Report on 04/09/2002 08:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capitalone/richmond-virginia-23285-5546/capitalone-0-mastercard-offer-misleading-credit-card-offer-unwilling-to-resolve-false-pr-18456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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