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Report: #91939

Complaint Review: Card Processing Center FCNB - Old Bethpage, New York

  • Submitted:
  • Updated:
  • Reported By: Round Lake New York
  • Card Processing Center FCNB PO BOX 9204 Old Bethpage,, New York U.S.A.

Card Processing Center FCNB dishonest fradulent billing! Rip-off! Old Bethpage, New York

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The Card Processing Center has several things that they do dishonestly and you can do nothing about it because of their system. I will only get a billing statement every other month. The next month I will get a bill stating I owe a $35.00 late fee even though the month before I paid over the minimum fee and it didn't say a due date. It just says pay now. I don't even know when my payment is due every month.

They make you write in a complaint, I did this and never heard anything back. I found a phone number where you can actually get a live person and they treated me so horribly. They would say the mailman is losing my mail. Funny, I don't even have a mailman, I have a PO BOX. And isn't it strange its EVERY OTHER month I don't receive the billing statement that is required under the Federal Truth In Lending Act? They tell me they cant do anything about it, and it is my fault, etc, etc.

I would very much like to file a class action suit, but I dont know how to go about it. I think they do this on purpose so they can charge these late fees. They also have had extremely rude, horrible people call when it is only 2 weeks late call me up to 15 times a day. It is such a nightmare. I have never been treated like this, and I ALWAYS pay all of my bills on time. They however send me monthly statements.

The CEO's name is Mr. Bruce Williams and I was told by a supervisor that I can write to him to complain about my problem, but she doubts he will do anything because he is a stickler for people that dont pay their bills.

Andrea
Upstate NY, New York
U.S.A.

This report was posted on Ripoff Report on 05/18/2004 11:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/card-processing-center-fcnb/old-bethpage-new-york-11804/card-processing-center-fcnb-dishonest-fradulent-billing-rip-off-old-bethpage-new-york-91939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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