Complaint Review: Caribbean Cruise Lines - Florida
Caribbean Cruise Lines Lying their way into your wallet. Scam and rip-off specialist. Fort Lauderdale Florida
This company called me to participate in a survey. Then they stated that as a reward they were offering me a completely free cruise for two if I wanted. All I needed to do was pay the taxes. They assured me that the tickets were good for 18 months and that there were no strings attached. I paid the taxes and purchased travel insurance. All totaled about $159. All I had to do was call and book the cruise on whatever day I needed to travel.
But Everytime I called to book my free cruise, the following pattern played out: I'd give them a travel date, they'd tell me it was available, then they'd ask me to purchase other services like car rentals and hotel rooms. I'd tell them I had no need for those and I just wanted the free tickets promised. Then all of a sudden they'd tell me the last free cabins had just been booked but they could give me a premium cabin for about $550. Of course I'd turn it down and wait for another opportunity when I had time to travel.
But for 18 months, each time I called to get my travel tickets, the conversation was exactly the same: they'd tell me the free cabins are available, but after I decline to purchase other services, the cabins would suddenly become unvailable unless I upgraded to one of their other premium cabins for several hundred dollars more.
To add insult to injury, just before my 18 months were up, I called the company to verify how long my tickets were valid for. They assured me that the tickets were valid for life. Then less than a month later, an agent from the company called me and offered to extend my 18 month ticket for several hundred dollars more.
I told them they were a scam and I asked for my money back, which they of course declined to refund.
This report was posted on Ripoff Report on 01/25/2014 01:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/caribbean-cruise-lines/florida/caribbean-cruise-lines-lying-their-way-into-your-wallet-scam-and-rip-off-specialist-fo-1118344. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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