Complaint Review: Carmax - miamisburg Ohio
Carmax Continual Maintanence Problems and Repairs miamisburg, Ohio
*Consumer Comment: Don't buy the warranty gimmick.
*UPDATE Employee: Not all car salesmen are bad
*Consumer Comment: Not strictly a Carmax issue.
I bought a 2008 Jeep Commander last September from Carmax in Miamisburg, OH. Since then, I have had to pay over $3,000 in repair work.
The trans-axle differential had to be replaced at a cost of $1,750. When the trans-axle work was done they found the rear brakes were shot and needed replaced for $450.
This week I had to have the front right bearing replaced at a cost of $800.
When you buy a used car with only 50,000 miles you 'trust' the dealer to have sold you a good quality car. So much for their 125+ point inspection.
No, I did not buy the extended warranty because I've owned enough cars in my life to know that it's more of a marketing gimmick than anything. In buying a car from a dealer I expect the dealer to have done it's part in making sure the car is in good working order. Sadly, this was not the case. I called the dealer to tell them about the problems and all I got was "you didn't buy the extended warranty" line and not a concern for the problems with the car. I would not recommend anyone to purchase from Carmax.
This report was posted on Ripoff Report on 06/06/2012 05:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/carmax/miamisburg-ohio-45449/carmax-continual-maintanence-problems-and-repairs-miamisburg-ohio-893543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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