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Report: #1447816

Complaint Review: CARRIAGE KIA GAINESVILLE GA. - Gainesville Georgia

  • Submitted: Sun, June 17, 2018
  • Updated: Mon, June 18, 2018
  • Reported By: James — Covington GA United States
  • CARRIAGE KIA GAINESVILLE GA.
    2815 Browns Bridge Road
    Gainesville, Georgia
    United States

CARRIAGE KIA GAINESVILLE GA. Claimed a Brake fluid warrenty service was due at 20,000 miles, NOT DONE!! (not in 10 minutes!!) Gainesville Georgia

*Author of original report: I was caring for a car owned by Noah Segrest

*REBUTTAL Owner of company: We want to help

*Consumer Comment: Magnuson-Moss Act

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I brought our kia forte to this dealership for warrenty service, and a service was done that was NOT on the service list!!

This report was posted on Ripoff Report on 06/17/2018 11:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carriage-kia-gainesville-ga/gainesville-georgia-30504/carriage-kia-gainesville-ga-claimed-a-brake-fluid-warrenty-service-was-due-at-20000-mil-1447816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
1Employee/Owner

#1 Author of original report

I was caring for a car owned by Noah Segrest

AUTHOR: James - (United States)

 I was caring for a car owned by Noah Segrest, that's why my name is not in your files but my money is.look up Noah Segrest in your records and look at the last services done. There you will find what this reported ripoff is meant for.

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#2 REBUTTAL Owner of company

We want to help

AUTHOR: Kevin - (United States)

James,

We were unable to find your name or information in our files. The situation you describe does not sound like something that would happen at our dealership but we would need to speak to you directly to be sure. If you could please send an email with your full name and contact information to wecare@choosecarriage,com our management team will reach out to you. We would sincerely appreciate the opportunity to address this directly with you.

Thank you and have a wonderful day

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#3 Consumer Comment

Magnuson-Moss Act

AUTHOR: Perry Mason - (United States)

 Please remember, you do not need to expose yourself to dealership fraud by getting service done there. As per the Magnuson-Moss Act, you can get your service done ANYWHERE and this WILL NOT void the warranty! Find yourself a good independent mechanic and get your work done there. REMEMBER...any service work required as per warranty can be done anywhere!

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