Complaint Review: CBCS - Columbus Ohio
- CBCS 236 E. Town St. Columbus, Ohio U.S.A.
- Phone: 800-498-2223
- Category: Telephone Companies
CBCS ripoff Columbus Ohio
The first lady was rude by continually interupting me by asking for my new address. I was simply asking her to "validate" this bill. While she was asking for my information, she asked if my address was still( such and such). She used caller i.d to verify what number I was calling from, because I asked her how she knew what number I was calling from. She didn't even aknowledge that I was speaking. Finally she hung up on me, so I called back.
The next time, a man answered the phone and there was a long pause before he finally said hello.Shouldn't he have said " Hello, thank you for calling, or you called________?" I got the same attitude from him until he hung up on me. So I called a third time, and amazingly a supervisor picked up. I tried to explain my issue stating that I have no problem in paying my bills, as long as they are validated. He told me that he could not until he had updated information. I asked him to send it to my parents address, and he refused. He hung up on me when I told him I had no contact phone and please do not call my parents any more. I immediately called the BBB and was advised on what to do.
So I called back one last time, the lady who picked up said I was automatically transferred to her and what can she do to help? I asked her for a validation of my bill and she blew me off as if I said nothing and continued to try to pump me for my information ie. phone, job, major source of income, routing number and told me this was my bill not hers and to go get my check book. " I 'll wait." I hung up on her. I went online and found this website. I think it's peculiar how the same company can have more than one address and/or phone number, but be in Columbus. I read a few complaints of others whose telephone number they received is the same as mine with a different address, and some even had p.o. boxes. Does that sound like a scam to you? I will not let this alone and I intend on keeping people posted.
This report was posted on Ripoff Report on 09/29/2005 05:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cbcs/columbus-ohio-84123/cbcs-ripoff-columbus-ohio-158899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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