Report: #1327095

Complaint Review: CEC Products

  • Submitted: Thu, September 08, 2016
  • Updated: Thu, September 08, 2016
  • Reported By: Junior — Longs South Carolina USA
  • CEC Products


CEC Products Unprofessional customer service Threatening Customers Canoga Park California Internet

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Ordered a product and in comment section indicated specifics of what was needed and if not to cancel order.  When I received the product it was exactly what I asked them NOT to complete order if it was this product. I requested a refund and ship them back their reply was the don't read the comments as they are a fast ship company, asked why they have that option then  no reply. They then proceeded to make personal attack on me based on my order as well as threaten to charge my credit card again as a fee if I disputed the purchase.  Subsequent emails exchanges had continued attacks personally and failure on there part to accept responsibility for NOT read and complying with the comment and specifics of the order. 


Email  and a Phone call to their Alleged Fraud investigatigation who sounded all of 20 yrs old would only speak and not allow me to respond  when she finished and I asked if I could now respond she rudely just hung up, a follow up0 phone call went to a VM  and unanswered.  Total disreputable unprofessional company   don't waste your  time or money

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