Report: #1465569

Complaint Review: Cellular Outfitter -

  • Submitted:
  • Updated:
  • Reported By: Andrew Lipiansky — United States
  • Cellular Outfitter

    ,
    United States

Cellular Outfitter Burned on shipping - refused to cancel

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Andrew Lipiansky ordered a cell phone screen protector, and they wouldn't show him how much shipping would be until after the order was complete. Shipping wound up being by far the majority of the cost. Andrew couldn't find anywhere on their site a link to cancel orders, so Andrew wrote their customer service, saying he wanted to cancel his order, givinghis reason, and telling them they've got a very dishonest way of doing business. As if to prove Andrew's point, they responded that they would reduce the shipping cost. He wrote back, "uh, no... I want to cancel the order." They ignored that and the next email. So much for the thirty-day cancelation policy they claim to go by on their website. Lipiansky couldn't cancel within 24 hours! Do not order from these guys. We've since found tons of reviews recounting experiences similar to his.  

This report was posted on Ripoff Report on 10/24/2018 09:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellular-outfitter/-/cellular-outfitter-burned-on-shipping-refused-to-cancel-1465569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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