Complaint Review: Cen Com - Internet
Cen Com Alarm Monitoring Services Deceptive billing and marketing Kirkland Washington
*Author of original report: Don't Do Business with this company
*REBUTTAL Individual responds: AXE TO GRIND or our COMPETETOR?
WARNING: Alarm Monitoring Services uses deceptive billing and marketing tactics. Do not do business with this company. We tried to activate their service but were not able to get it working. Their technical support only took voice messages with a message that someone would call us back. They where very slow (several days) to respond and they responded back less than half the time. After unsuccessfully being able to set up the service we cancelled the service.
They require that you send a registered letter to cancel the service which we did. Unfortunately for us they have still failed to cancel our service. They continue to send threatening letters and the amount owed continues to increase. They have indicated that they are reporting us to credit agencies to hurt our credit.
We have ask numberous times for them to stop the harrassment. They continue to send the emails. At this point, we are reporting them to the BBB and the credit report agencies. Based on the information I see on the Internet they have lots of complaints. The attorney general for Washington State has also sued and won a judgement. Unfortunately it has not stopped them from continueing there deceptive practices. Do not do business with this company.
This report was posted on Ripoff Report on 05/12/2016 09:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cen-com/internet/cen-com-alarm-monitoring-services-deceptive-billing-and-marketing-kirkland-washington-1305147. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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