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Report: #651849

Complaint Review: Centennial Medical Center - Internet

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  • Reported By: jenny — nashville Tennessee United States of America
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  • Centennial Medical Center 2300 Patterson Street Internet United States of America

Centennial Medical Center, Nashville, Tennessee Abuse, Neglect, Violation of HIPAA, patient ignored, lying in feces, lying in urine soaked bed, cruel treatment, inhumane treatment, violation of privacy, ignored, medical requests ignored Internet

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entered Centennial Medical Center in Ashland City, TN in October 2010 with stomach pain to the ER at 3 am in October 2010. I was diagnosed with pancreatitis and sent for bloodwork, CAT scans and other unexplained tests that were never shown to me. An IV was inserted in the inside crook of my elbow which was always causing pain and leaking and coming out as I slept. The nurses were brutal saying I was "ripping out" the IV and causing the alarm to go off, when in fact I was perfectly still and the alarm still went off.




When I asked for the alarm sound to be turned down, the nurse refused and came less and less to either reset the IV or tone the sound down. The nurses were confrontational and very rude. One even asked me if I "hated nurses".... geeze... please move the IV to a better location, NO!!!! said the Nurse. I asked for her name and her supervisor and she never gave me one. I complained to Administration and nothing was done.




I was consistently tormented by this nurse who woke me up often and wondered why I was delerious... um try being very sick, going without 48 hours sleep, food and you would be too.




A port valve was inserted into my right arm and the other IV finally removed after a few days.




Later that day (after I complained of the horrible nurse with the bad attitude) I was given strong doses of Dilotted and other medications to control the pain. Later my Dr., came in and said they needed to transfer me to Centennial Medical Center in downtown Nashville, TN where they will "better be able to assist in my condition". I was told I had pancreatitis and internal bleeding and will be admitted to the ICU.




I arrived at Centennial Medical Center in Nashville, TN by ambulance and entered a room in the ICU. 




The room smelled of rotten bodies and old feces. The stench was almost unbearable. Later I would find out why....




Dose upon dose of Dilotted and other meds were given to me without explanation. I was put into a bed so high off the ground I had to climb out with the excrutiating stomach pain. The nurses again, except for one, had very nasty "better than thou" attitudes. I had to literally beg for pain relief, saline, remind them when the IVs ran out, and give NPO (no food or water by mouth for days). "When I'm good and ready" I heard often when I pressed the button for help.




After so many pain meds I felt I was beginning to become a bit confused and out of sorts. I had to go to the bathroom one time and didn't make it and wet the bed which infuriated the nurse. I was so dizzy from the meds I couldn't walk. I was then told to call when I wanted out... when i pressed the button 30 minutes or more would go by (IN ICU mind u) without any help. After a few episodes of this treatment i wanted to go home and asked to be released and moved to a different hospital.




I then got out of bed and began to put my clothes on expecting them to call my dad to come pick me up to put me in a different hospital or arrange for an ambulance to




Yeah right... they literally came running and screaming at me, jerking the clothes out of my hands and slamming me onto the bed and strapping my legs spread eagle (note: they didn't allow me to wear underwear because I would just mess them up, so my private parts were for all to see) and I'm a female. They then strapped my hands so hard to the bed rails I couldn't even move. I had to bruise my wrists just to even attempt to press the nurse button.




I was never offered TV to watch, never given a sponge bath of any sort after days and forced to lie in my feces and urine for up to 3 hours at a time.




When asked why I was being treated like this, the nurses said tough, if youd do what we say, you wouldnt be like this. The restraints stayed this way for 2 days. The bruises on my ankles and wrists are so bruised they are deep purple.




I cried for any help going down the hall and they ignored me. I asked for the police, they denied me. I asked to speak to my family, they wouldnt call. I wanted to see my doctor, he never came.




Confused. Thats what they said I was. Confused. Did this warrant being strapped to a bed like an animal and treated so cruely?




Finally after a few days, my family arrived and the nursing staff said I could go. I was so excited when they took the restraints off I immediately sat up my kidneys hurt so bad and my skin was bright yellow.




This was interpreted as aggressive behavior (!!!!!) that 4 orderlies pulled my pants off in front of my family and shoved an orange catheter up my urine track leaving me naked and exposed again and HARD restraints put on. Another 2 days like this.




It was just aweful. It was like being in hell, in jail and what did I do to deserve this act confused? oh I called the bed a couch, I guess that was confused I missed a few questions on who the 6th president was, and got the day wrong once. Geeze.




Back to laying in my muck and feces. It got worse and the teeny bopper nurse was NEVER around to do anything. No bath, no shower, no rinse, and I couldnt cover my privates because I was strapped to the bed. I was so cold and wet from urine, I layed their half naked all night in misery.




After a few days I assume the Dr. decided he needed to come see me and saw my condition and they took the shackles off. I was moved upstairs out of ICU and spent 2 days being finally treated like a human. Funny after a day the yellow faded from my skin and the kidney pain went away.




BTW dismissed from the hospital anemic and with pancreatitis and a few scripts. Anemic huh never checked on the internal bleeding?




This hospital is HELL ON EARTH!!!!!




They also violated my HIPAA rights by giving out some access code to somebody who called in, when I explicitely put that I did not want ANYBODY outside to know the number.




Beware this hospital. BTW my mother, who is in her 80s caught MRSR (pronounced Mercer) in this hospital and about died last year. Their excuse? They caught it from the nursing home.

This report was posted on Ripoff Report on 10/16/2010 09:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/centennial-medical-center/internet/centennial-medical-center-nashville-tennessee-abuse-neglect-violation-of-hipaa-patie-651849. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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