Central Coast Nutraceuticals CELL PHONE AND EMAIL FOR GRAHAM D. GIBSON CEO and President of Central Coast Tempe Arizona

I'm not sure why anyone is still bothering with this bogus company.  The Attorney General of the State of Arizona has acted against them, and I received a letter to that effect.  Please contact their offices - the Attorney General - and advise them that they are still active.  The phone number is in my previous post. 

Here's a copy of the release from the AG's office regarding the $1.5M settlement reached with Central Coast in June 2009:

"Terry Goddard Announces $1,375,000 Settlement with Online Nutrition Company (Phoenix, Ariz. June 25, 2009) Attorney General Terry Goddard today announced a record $1,375,000 settlement with Central Coast Nutraceuticals, Inc. (CCN) and its owner, Graham Gibson, of Phoenix. The settlement resolves a consumer fraud lawsuit that alleged deceptive online sales practices by CCN. Under the terms of todays settlement, which takes the form of a Consent Judgment, CCN will pay $1 million in civil penalties to the state, $350,000 in consumer restitution and $25,000 to cover the states legal and investigative costs. After receiving hundreds of consumer complaints, Goddard brought the lawsuit against CCN in December 2008. In it he alleged that CCN used a variety of deceptive tactics marketing low-cost risk-free" trial offers of health supplements. According to the complaints, consumers who purchased the low-cost risk-free trial offers of CCNs health supplements were also charged for costly products and services that they did not request. These included pre-selected up-sell products that the consumer had to actively de-select in the online order form to avoid being charged. When consumers tried to contact CCN regarding the unauthorized charges, they often faced hold times over an hour and their e-mails never received a response. In addition to the financial settlement, the agreement prohibits CCN from violating the Arizona Consumer Fraud Act. It also requires the company to clearly disclose to consumers the consequences involved with ordering a trial product from CCN. Especially In todays tough economy, companies cannot use deceptive online advertisements and sales practices to charge customers for products and services they did not agree to pay for, Goddard said. I am working to ensure that companies use the web to enhance consumers buying experiences, not to mislead them to increase company profits. Consumers who believe they were the victim of CCNs deceptive marketing must file a complaint with the Arizona Attorney Generals Office by close of business on Monday, August 17 to be eligible for restitution from the settlement. If consumers have already filed a complaint with this office, they will be included in the pool of eligible consumers. We encourage any Office of the Attorney General Page 2 affected consumers who have not already done so to file a formal complaint with our office. A complaint form can be found on our website at www.azag.gov. Assistant Attorney General Cherie Howe handled this case. "

If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals products, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail dont forget to check your spam e-mail box for the response. The Customer Care Department is available to help you Monday Friday: 5am 6pm Mountain Std. Time.

Here is an example of the terms and conditions, taken directly from the order page.

Your ten day trial begins approximately four days after you place your initial order. Most orders are received within four days. If you do not receive your order within the four day shipping period please contact customer care and we will be happy to extend your trial period. If you are not satisfied with the product for any reason just return the unused portion anytime before the end of the ten day trial period and you will have no further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately fourteen days after the initial trial shipment. In addition, approximately thirty days after you order your risk-free trial and about every thirty days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership to the product during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using our products consistently for three months. If you are not fully satisfied with future shipments you may return any unopened bottles within thirty days of receipt for a full refund less the shipping and a 15% restocking fee. Please read full Terms and Conditions for complete details of this offer.

We recommend contacting the Customer Care Department 1.888.692.8352