Complaint Review: Century Link - Internet
- Century Link Internet USA
- Phone:
- Web: centurylink.com
- Category: Telephone Companies
Century Link 6 mounths and still unable to get them to correct billing situation saginaw, mn. Internet
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I attempted to get century link internet service last june or july. The system never worked. The installer said I was to far from the teleco and the signal wasnt good enough. I called the next day to disconnect and end the service. I also sent back there useless modem. a moth later I get a bill. I send the bill back stating I no longer have service. 3 months go by and im still getting bills, I call again(each time i am rerouted no less than 3 times) and attempt to end the service and get these bills to stop coming. talk with someone from india and of course problem not solved. at 5 months I get someone who actually disconnects my service but im still getting bills.
Today I call customer service rerouted to billing rerouted to disconnect, I explain ive been disconnected but they want to send me there anyway. These idiots can not get anything straight, they continuously reroute you to another department who tells you they have to send you somewhere else, Six months ive been at this, ARE YOU KIDDING ME, one of those departments cant take the ball and fix it NO!!!!! ive been sent on a wild goose chase 5x during one phone session. I'm done getting my blood pressure up. want to disconnect from century link, GET A LAWYER!!!!
This report was posted on Ripoff Report on 01/25/2016 07:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/century-link/internet/century-link-6-mounths-and-still-unable-to-get-them-to-correct-billing-situation-saginaw-1282167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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