Complaint Review: Century Link - Seattle Washington
- Century Link P.O Box 91155 Seattle, Washington USA
- Phone: 800-244-1111
- Web: century link.com
- Category: Cable TV
Century Link Dishonest sales information Seattle Washington
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On May 4, 2016 I received service from Century Link. The previous week I signed with a sales representative. I was told about the current promotions and accepted the services and arranged installation. The sales rep did not disclose that I would not be given the promotional discount for the first month of service. My charges averaged about $50.00 more than expected for the first month. Customer Service was called on June 17, 2016 to ask them why my bill was for $224.00\$163.53 was for television service. The customer service rep apologized several times for the sales representative not providing accurate information. I have never filed a complaint against a company but greatly feel I've been misled. I would cancel with Century Link, but was told it would cost me $440.00 to terminate the service.
This report was posted on Ripoff Report on 06/17/2016 03:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/century-link/seattle-washington-98111-9255/century-link-dishonest-sales-information-seattle-washington-1312007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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