Complaint Review: Charleston Pool and Spa - charleston South Carolina
- Charleston Pool and Spa 1634 sam rittenburg blvd charleston, South Carolina USA
- Phone: 8437697727
- Category: Pools & Saunas
Charleston Pool and Spa New Spa has maintenance issues and Charleston Pool and Spa has stopped communicating with me charleston South Carolina
*UPDATE Employee: Case of Buyer's Remorse
My brand new spa has had "overtemp" and "Flow" error messages from the beginning, these messages shut the spa down. I have had to reset the spa, drain and refill, and troubleshoot numerous times. After numerous calls I did get a serviceman out, but the same problems promptly returned.
Charleston Pool and Spa has stopped communicating with us....they do not answer our calls, return messages or emails. I stopped into the showroom to get an explanation and was asked to leave!!!!
This is my second Spa from Charleston Pool and Spa in 10 years, the first was fine, this New one has issues and the New customer service has not been near as good as we experienced in the past.
We still do not have the upgraded spa cover which we paid for and we bought the spa in March!!!!
This report was posted on Ripoff Report on 07/10/2015 11:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/charleston-pool-and-spa/charleston-south-carolina-29407/charleston-pool-and-spa-new-spa-has-maintenance-issues-and-charleston-pool-and-spa-has-st-1241143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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