Complaint Review: Charter Communications - Montgomery Alabama
- Charter Communications 5990 Monticello Drive Montgomery, Alabama U.S.A.
- Phone: 800-741-4079
- Web:
- Category: Internet Services
Charter Communications run around and rip off Montgomery Alabama
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Recently we have an ever growing problem with our internet access. We are currently on a 2 week drought from connectivity. Although this problem has occurred more than just this incident.
I have called multiple times always with the answer "we are aware of the problem but have no answer as to when it will be fixed". Finally I got the local tech on the phone who said that we just needed to check out our modem and there was no problem with the local system.
So what I have learned thus far is the left hand doesn't know what the right hand is doing, and that someone has been lying to us to get us off the phone.
I am obviously upset about this because as we all know if we were 2 weeks late with our bill the cable would be shut off. We on the other hand are just supposed to accept that our service is going to be down for weeks at a time.
If you have any suggestions please feel free to let me know.
Michael
Montgomery, Alabama
U.S.A.
This report was posted on Ripoff Report on 04/26/2004 01:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/charter-communications/montgomery-alabama-36117/charter-communications-run-around-and-rip-off-montgomery-alabama-89023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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