Complaint Review: Charter communications
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- Category: Questionable Activities
Charter communications Dishonest in sales and put virus on computer with software that they can't get off. Missoula Montana
*UPDATE EX-employee responds: virus
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Take whatever they want out of your bank account without any warning or notification. Lie in sales - not sharing that they will raise your prices the longer you stay with them (didn't do this before they were Charter). Put a virus on my computer with their software and have not been able to get it off after almost a year of continual calls to them.
They have put this customer through hours upon hours of calls to fix things only to not fix them and then to raise rates without notifying me. Was a customer for years and while there is no contract they talked me into a triple play when it switched to Charter, stating it was a way to save money. One may note that you're not informed during the sales pitch that in one years time your bill will increase by about 50%. I've personally asked that my recorded call be brought up and that they be caught in this scam.
This report was posted on Ripoff Report on 03/29/2014 01:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/charter-communications/select-stateprovince/charter-communications-dishonest-in-sales-and-put-virus-on-computer-with-software-that-the-1134705. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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