Complaint Review: Charter van lines - Boca Raton Florida
Charter van lines My move was sold off to scam artists Boca Raton Florida
*Consumer Comment: Charter Van Lines Is Not A Mover
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I hired charter van lines for my move from Delaware to Florida over the summer. I never knew that my move would be subcontracted out to a smaller company called One Way Van Lines out of Dundalk, MD until the day before my move so I could make my money order out to them. I have been fighting for weeks to get my items delivered but no one will help me. I am constantly being blown off. Charter is absolutely accountable for my items being kept from me. I understand that one way has 21 business days to deliver and on October 3 it will be that. The company has no clue when my items will be delivered and that is unacceptable. I have been sleeping on an air mattress for much longer than had hoped. I am also told I will get a 24 hr notification of delivery. What about my job? My sons school schedule? How is that fair? Charter van lines and One Way Van Lines have lied to me nor have offered to rectify the situation. Charter will not even respond to my BBB complaint.
This report was posted on Ripoff Report on 09/28/2018 11:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/charter-van-lines/boca-raton-florida-33433/charter-van-lines-my-move-was-sold-off-to-scam-artists-boca-raton-florida-1462826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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