Report: #671633

Complaint Review: chase bank

  • Submitted: Tue, December 14, 2010
  • Updated: Tue, December 14, 2010
  • Reported By: nachobear — canoga park California USA
  • chase bank

    United States of America

chase bank didn't dispute fraud Internet

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I was logging onto and I notice that on May there was some paypal fraud charges that I notice on my/mothers shared checking account. I haven't used that checking account for paypal in months. I tried to contact paypal to dispute. So there was some disputes that were open on paypal and later it was closed because paypal thought the charges were real. I was mad so I contacted the bank without making a selection on the phone, then I later got connected to someone. I didn't give them my account information or anything, I just explained to the representative whats going on. The reply I got was that nothing could be done and to contact paypal. I sent paypal messages and they were no help. So I gave up, then in July I got the idea to talk to the account manager and he said he would talk to a claims specialist but the specialist said they couldn't help that it was over 60 days to dispute. But sometime in July before or after the talk with the manager I got a dispute going by either online or by phone. So I got a temporary credit on July 28 which was way over my 60 days time frame. Then on Auguest 4 the temporary credit was reversed back onto me.

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