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Report: #1395223

Complaint Review: Chase/Slate - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Denise — newport Tennessee USA
  • Author Not Confirmed What's this?
  • Why?
  • Chase/Slate Nationwide USA

Chase/Slate Issue was resolved by Slate,then turned around and rebilled me. wilmington delaware

*Author of original report: Pay-off Amount

*Author of original report: Slate Chase

*Author of original report: Interest charge Slate / Card

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I received a bill from Slate in April ,for a charge with a membership from Amazon Prime .The amount was for 108.41. I never made this purchase. I called Slate to dispute this charge. I also called Amazon and told them what happpened, they said they would take care of this. Amazon did. Then I received a letter stating from Slate that this issue has been resolved. April 25,2017. July i received a statement. from Slate  0 balance.Then August I received a statement with balance put back on. Called spoke with dispute department don't pay it. Then received another statement today charging me interest on this amount and a fee charge. Called again spoke with dispute department, kept going all around never answering my question,why I am still being charged this amount when this was resolved.

                                               Yours Truly Denise Liggett

This report was posted on Ripoff Report on 08/24/2017 10:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/chaseslate/nationwide/chaseslate-issue-was-resolved-by-slatethen-turned-around-and-rebilled-me-wilmington-de-1395223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Author of original report

Pay-off Amount

AUTHOR: denise - (United States)

POSTED: Saturday, December 16, 2017

Well after 3 hrs of on the phone . I was asked by agent, ID number : U409022 and ID number W445649 . If i paid 135.36

this would clear my account. So after some thought I paid this amount. The only reason I did this is to get my credit number back up.

I am not done with they way I was treated and the different invoices I received over and over . I recommend never to deal with this company ever again. 

Yours Truly Denise Liggett

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#2 Author of original report

Slate Chase

AUTHOR: denise - (United States)

POSTED: Monday, December 11, 2017

i am still being charged interest and fees. I was on the phone today after 3 hrs.trying to reslove. I spoke with six different people.

I was disconnected over and over. I then returned the call again repeating myself over each time. I was told they would ajust this,the whole time until the last person I spoke with said No. This time there trying to put the blame on other issues . I feel 3 hours on the phone was horrible.This to me is abuse. I will keep fighting to this is resolved.

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#1 Author of original report

Interest charge Slate / Card

AUTHOR: denise - (United States)

POSTED: Thursday, October 26, 2017

I recently sent proof to Slate Card from a statement sent to me with zero balance.I also have more proof from there customer service saying the same thing. Slate is also charging interest . I refuse to use this card. I also have proof from Amazon on this issue.

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