Complaint Review: Chevrolet - Detroit Michigan
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Chevrolet PO Box 33170 Detroit, Michigan U.S.A.
- Phone: 800-222-1020
- Web:
- Category: Auto Dealer Repairs
Chevrolet 2001 Impala transmission failure Detroit Michigan
*Consumer Comment: Must be some transmission! They saw you coming...
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
The transmission in my 2001 Impala blew up after only 38000 miles. Of course the warrenty ran out 2000 miles and 6 months ago. I called the customer non-service and they said they would try to help. In the mean time, the dealer had called the GM rep. He offered at 75% / 25% split of the cost. Sounds good right? Wrong. I pay 75%, they pay 25%. I figure at this rate they are still making money as the part markup is 30%
The customer service rep got me an even better deal. They would pay 25%, I could pay 75%, but only if it "made me happy". If it was not going to "make me happy", they would pay nothing. Huh?
So, do to the help of the customer rep, at least I get to be happy about paying $4000.00 for a new transmission. This from a customer that has criven GM cars for 25 years, and will never own another one.
Duane
Menomonee Falls, Wisconsin
U.S.A.
This report was posted on Ripoff Report on 10/20/2004 04:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chevrolet/detroit-michigan-48232/chevrolet-2001-impala-transmission-failure-detroit-michigan-113885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Must be some transmission! They saw you coming...
AUTHOR: Ukiah - (U.S.A.)
SUBMITTED: Wednesday, October 20, 2004
This is unbelievable.
The car is obviously out of warranty - you said so yourself. Given that you can, therefore, take it to any repair shop you like, you are: (1) going to allow this same dealer whom you believe to be dishonest to do the work and (2) are going to pay them several times over what the normal cost would be?
I don't get it! Is the entire car even worth $4000? Why would you even think of doing this? After reading your post, I used Google and found the correct rebuilt transmission for your car for $1194. And that includes a 5 YEAR warranty. And believe me, the labor isn't going to be $3K to remove and replace a tranny. So... $4000 for a transmission ???? You cannot be serious! And you're going to pay this?
You say: "This from a customer that has criven GM cars for 25 years, and will never own another one." Get a clue pal, the problem here isn't with GM, it's the owner. Go get a dictionary and look up "gullible". They saw you coming.....
Related Reports
09:10 PM
Naples, Florida
09:55 PM
Virginia Beach
09:26 AM
Santa Barbara
01:04 PM
03:45 PM
Newburgh, Indiana
11:08 AM
07:08 PM
Louisville
07:07 PM
09:35 AM
Portland, Oregon
08:42 AM
10:37 PM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
