Chime bank Chime online banking Failed account verification

I tried to make an account yesterday 6/5/2018 only to get "failed to verify your information." I called today at 6/6/18 to ask for assistance but I only got a "we will email you fix." They admitted to having a flawed third party verification process and would email me when they fix it. I tried asking how long this has been goingon for and just got redirected to they will send mean email when they fix it. I asked to be deleted from the system but they said they couldn't do anything about that. I've signed up for qapital with no error but this one doesn't work for me. I tried asking what third party they use to verify and was told thathe doesn't even know that information. This is very disheartening.