Complaint Review: Chime Bank - San Francisco California
Chime Bank Bancorp, Chime Denied a claim I made about fraudulent activity without even speaking to me or receiving any documentation. San Francisco California
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I have been a chime bankmcustomer since August 2017. I am corporately employed and have used them to receive my pay which happens every 13 days without fail. I have a traditional bank account but Chime offers early payday which is a plus. I have had no issues up until recently. I was out of the country and while I was gone, my card was comprimised and there were about 1100$ in fraudulent charges. Once I noticed it, I immediately reached out via in app support to Chime and let them know what had happened with a detailed list of the fraudulent charges on 01/02/2018. Til this very day, no one has responded to my in app support chat messages. 01/06/2018, I finally received a correspondece via e mail from them stating that I needed to fill out a form in order to possibly get my funds back. 4 days later, on 01/10/2018, I got a message via e mail stating that my claim had been denied. I was given no time to gather any information at all. [continued below]....
This report was posted on Ripoff Report on 01/22/2018 09:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chime-bank/san-francisco-california/chime-bank-bancorp-chime-denied-a-claim-i-made-about-fraudulent-activity-without-even-sp-1424629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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