Complaint Review: Cicuit City - Silverdale Washington
- Cicuit City Mickleberry Road Store # 3342 Silverdale, Washington U.S.A.
- Phone: 360-613-5122
- Web:
- Category: Audio & Electronics Shops
Cicuit City Rebate ripoff Silverdale Washington
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I purchased computer speakers from the Circuit City website on memorial day for $129.99 with an advertised $90 rebate. When I couldn't find the rebate forms, I called their help line. To make a long story short, after 4 phone calls and about an hour wasted talking to different people, I was finally told that they had made a mistake and that I would not be getting the $90 in rebates advertised by them, but I could send in for a $30 rebate. I told their customer complaint line that I would not have purchased the speakers for that price had I known they didn't come with the full rebate. I was told there was nothing they could do for me.
So I returned the speakers to the store. When I explained my situation and dissatisfaction to the store manager, Dan, he told me he couldn't do anything for me. I was in the middle of a sentence and he walked away from me so he didn't have to hear my complaint and helped another customer make a return. Now, he came from his office to speak to me, he doesn't ring up returns normally. He just didn't want to talk to me because he knew I was right. I said, a good business doesn't make their customers pay for their mistakes. Best Buy is across the street, so I guess I will shop there until they prove they don't care about there customers.
Dan
Silverdale, Washington
U.S.A.
This report was posted on Ripoff Report on 06/02/2005 05:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cicuit-city/silverdale-washington-98383/cicuit-city-rebate-ripoff-silverdale-washington-144862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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