Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #81686

Complaint Review: Cingular Wireless - Clarksville Tennessee

  • Submitted:
  • Updated:
  • Reported By: Killeen Texas
  • Author Not Confirmed What's this?
  • Why?
  • Cingular Wireless www,cingular.com Clarksville, Tennessee U.S.A.

Cingular Wireless ripoff Clarksville Tennessee

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I had Cingular services in Clarksville Tennessee for almost a year. I had a contract with cingular for one year service but a military clause in the contract. Being a member of the Army I received orders to deploy overseas. I went into the Cingular office to discontinue service in Sept 02. I had showed them a copy of my Military orders. The agent told me the service was canceled.

I returned from my overseas deployment in Jan 04 to a clump of mail from Cingular. The mail stated that I had owed close to 1900 in cell phone charges from Oct-Dec 02. When I contacted the company they told me there is nothing I can do but pay the bill. I explained to them that I had military orders and I had canceled my account. The service agent wouldn't even let me talk to the fraud department.

I wrote a letter to Cingular describing the rude customer service I received and how I was not help. This letter made it to the office of the president. I got correspondence back from the office of the president telling me that I was still liable for the cell phone charges unless I found who did them. I requested a copy of the bill itemized so I could conduct research on the numbers called.

After finding the liable person I contacted Cingular with the name and socail security number of who use the phone (which the contract and phone usage had been terminated). Cingular now wants me to get a signed letter from the individual that made the calls (off my account that I had terminated). They want the letter notarized.

In conclusion on an account that a service representive from cingular looked me in the eye and said my account was terminated. I have to go to a person that conducted fraud on me and get him to sign a letter stating his responsibility during this time frame. In addition when I had my account they would never let phone charges accumulate so high without sending a warning or just flat cutting off my service, funny how this time nothing like that was done.

Furthermore, I had to conduct my own research, spending money to call random numbers, rather than filing a fraud through there fraud department. Now I have to get the person who initally conducted the fraud on me to sign a statement infront of a notary that he is responsible.

Maybe next I can get an elephant to not eat peanuts infront of him and to select a T bone steak.

Daniel
Killeen, Texas
U.S.A.

This report was posted on Ripoff Report on 02/24/2004 03:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cingular-wireless/clarksville-tennessee-39043/cingular-wireless-ripoff-clarksville-tennessee-81686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now