Complaint Review: Cingular Wireless - Nationwide
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Cingular Wireless Ripoff Bogus Wireless Internet charges Ft. Lauderdale Florida
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I am writing this complaint, just encase this has occurred to anyone else. I have used the same phone for 6 months, SMT5600 Smart Phone. When I first got the phone I was on the internet a lot, but soon found it to be more of a hassle than functional. The first month on the internet I did not surpass the 1 MB allowed. After that I only used the phone for text messaging. Last month I had 6 data transfer charges totaling 39 mb. This appeared as an $1169 charge on my phone bill. I called and insisted that these were no my charges and to review my usage that they can see I do not use my phone for internet. One of the charges was at 1:45 am for 16 megs that cost $502. There were three more that day from that time on. The representative stated that it must be when I was online the phone was continually refreshing the web page. I told her that was impossible, as for one my phone auto disconnects after 1 min of idle. I have over $1100 of charges for 6 individual data transfers that they refuse to take off my bill. I am putting it out there just encase someone else is rail roded. What can I do? There is nothing I can do, except pay it. Or have a negative mark against my credit. Which is spotless, never paid a bill late in my life. (neurotic that way). This happen to anyone? Have any suggestions?
Bill
Lauderhill, Florida
U.S.A.
This report was posted on Ripoff Report on 08/29/2005 04:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cingular-wireless/nationwide/cingular-wireless-ripoff-bogus-wireless-internet-charges-ft-lauderdale-florida-155395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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