Complaint Review: Clayton Homes Vanderbilt - Maryville Tennessee
- Clayton Homes Vanderbilt Box 9800 Maryville, Tennessee U.S.A.
- Phone: 865-380-3000
- Web:
- Category: Manufactured Home Dealers
Clayton Homes Vanderbilt Bad built mobile home new and needs repairs ripoff Maryville Tennessee
*UPDATE EX-employee responds: Contact Mr David Booth
*Consumer Comment: don't feel like you're alone
*Consumer Comment: don't feel like you're alone
*Consumer Comment: don't feel like you're alone
*Consumer Comment: don't feel like you're alone
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We bought a 32x80 home from International homes Owned by Clayton. It is Barely 4 years old now, But when I reported the defects it was still under warranty.
The carpet is so wrinkled I have triped and broken 3 toes My son fell and had to have back surgery and my grand daughter had to have sticthes in her mouth.
You can see daylight and feel air thur all the doors and windows. The spackling on the ceailing is falling off. The electric trips all the time. The trim is not mitered even.The floor in the kitchen was laid with debrie under it. All the grout in the kitchen and bathrooms are coming apart. The counter tops are comming ungled and raising up. The heat pump was to small for this size house, and for 3 years until we had it replaced 3 main vent was left loose in between the floor and the insulation so we paid outragous electric bills.
I have reported it several time, and the last time I was made fun of by their regional mamager. Before all this happened I help them sell 5 other homes, and this is the way they treat me.
Ron & shelia
LENOIR CITY, Tennessee
U.S.A.
This report was posted on Ripoff Report on 04/06/2007 05:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/clayton-homes-vanderbilt/maryville-tennessee-37802/clayton-homes-vanderbilt-bad-built-mobile-home-new-and-needs-repairs-ripoff-maryville-tenn-242620. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 UPDATE EX-employee responds
Contact Mr David Booth
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Tuesday, September 25, 2007
I used to work for Cmh and they have many complaints similar to this, if you call 865-380-3000 and request David Booth, the president, he will do everything that he can yo help you with your problem, he is a very nice man, and honest at that!
He will help resolve your issues! You will have to be very persistent with trying to reach him, as he is very busy!!!!
#4 Consumer Comment
don't feel like you're alone
AUTHOR: Alisa - (U.S.A.)
SUBMITTED: Monday, July 16, 2007
We bought ours in 2004. It was a lot model and it junk. Since we've had it, they've had to replace the wall in the master bedroom, replace the gfci plug in one of the bathrooms, our cooling goes out yearly and they've worked on it over 10 times. My refrigerator has went out 3 times, my dishwasher (we just gave up and bought a new one). It seems that nothing in this house works like its supposed to. I know that if I had to do it again, I'd buy a tent first.
By the way did they sucker you into buying the extended warranty? Don't do it, because it's a joke. they told us it covered everything. It doesn't and there's also a $100 deductible each time you use it. Great if you have that kind of money laying around, but most of us have $600 or better payments.
#3 Consumer Comment
don't feel like you're alone
AUTHOR: Alisa - (U.S.A.)
SUBMITTED: Monday, July 16, 2007
We bought ours in 2004. It was a lot model and it junk. Since we've had it, they've had to replace the wall in the master bedroom, replace the gfci plug in one of the bathrooms, our cooling goes out yearly and they've worked on it over 10 times. My refrigerator has went out 3 times, my dishwasher (we just gave up and bought a new one). It seems that nothing in this house works like its supposed to. I know that if I had to do it again, I'd buy a tent first.
By the way did they sucker you into buying the extended warranty? Don't do it, because it's a joke. they told us it covered everything. It doesn't and there's also a $100 deductible each time you use it. Great if you have that kind of money laying around, but most of us have $600 or better payments.
#2 Consumer Comment
don't feel like you're alone
AUTHOR: Alisa - (U.S.A.)
SUBMITTED: Monday, July 16, 2007
We bought ours in 2004. It was a lot model and it junk. Since we've had it, they've had to replace the wall in the master bedroom, replace the gfci plug in one of the bathrooms, our cooling goes out yearly and they've worked on it over 10 times. My refrigerator has went out 3 times, my dishwasher (we just gave up and bought a new one). It seems that nothing in this house works like its supposed to. I know that if I had to do it again, I'd buy a tent first.
By the way did they sucker you into buying the extended warranty? Don't do it, because it's a joke. they told us it covered everything. It doesn't and there's also a $100 deductible each time you use it. Great if you have that kind of money laying around, but most of us have $600 or better payments.
#1 Consumer Comment
don't feel like you're alone
AUTHOR: Alisa - (U.S.A.)
SUBMITTED: Monday, July 16, 2007
We bought ours in 2004. It was a lot model and it junk. Since we've had it, they've had to replace the wall in the master bedroom, replace the gfci plug in one of the bathrooms, our cooling goes out yearly and they've worked on it over 10 times. My refrigerator has went out 3 times, my dishwasher (we just gave up and bought a new one). It seems that nothing in this house works like its supposed to. I know that if I had to do it again, I'd buy a tent first.
By the way did they sucker you into buying the extended warranty? Don't do it, because it's a joke. they told us it covered everything. It doesn't and there's also a $100 deductible each time you use it. Great if you have that kind of money laying around, but most of us have $600 or better payments.
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