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Report: #1425393

Complaint Review: Clubtac.com -

  • Submitted:
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  • Reported By: Charles — Saint Johns Florida United States
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  • Clubtac.com United States

Clubtac.com Misleading and deceptive marketing practices Internet

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BEWARE!! This company is click bait at its best (or worse depending on how you look it).  They paid attorneys big money so I am sure they are covered 'legally', but morally and ethically ... definitely not.  They trap you in by offering a 'free trial' of the their monthly club packages which advertises that all you have to do is pay the shipping and handling (8.95) and they will 'get your monthly tactical supply crate risk free'!  So, I pay the 8.95 looking forward to seeing what they supply in their tactical crates .. and hey, if solid, would continue the membership at 59.00 a month.  I am not a complete noob ... so I prepared myself for needing to go and 'cancel' my account before a month rolls around or I would be caught up in one of those 'trails and turn into memberships because you are too lazy to go back and cancel in time' ... right?  Those are bad enough techniques, but this is worse ... WAY WORSE! 

So, within 30 minutes of paying the shipping any handling I start to get that feeling something just isn't right so I start some research (yes, shame on me for trusting and not doing this prior).  In that research I learned that what the company does is charge you for the shipping and handling, then ship you the crate.  What is often considered the 'free trail crate' (myself being one of those people); however, those well paid attorneys carefully worded the offer that it is a 'free trial' ... 'not a free crate to see if you like the product trial'.  So, if you don't return the 'crate' you receive immediately they can charge you for the crate ($59) and you are autorenewed for the next month package.  Okay, so bad and uncool ... but hey, at least I researched this and found out so I could make plans to immediately return the package once I received and not get bambozzled right?  I would be out the 8.95 and some wasted time and energy, but they wouldn't get me to fall for that. 

BUT WAIT ... I recieve an email my package has been mailed and I should receive it in a couple days.  So, I am prepared to get it so I can return it immediately so that I don't get caught up in falling for that legal but unethical practice.  The same day I see that 59.00 was drafted from my bank account!!  WTH!  I was ready ... they weren't going to get me ... what did I miss?  So, I email the company asking them to go ahead and send me their generic reply they send to everyone saying how it was in their terms and how it was my fault and not theirs ... while adding for them to ask themselves how they live without a conscious by taking advantage of people, etc because I know its coming.  Sure enough I was sent a explanation of their 'agreement' ... once again, their well paid lawyers played with words so that it appears as though if you return the package within 15 days (reminder which everyone things they are getting for free to begin with) that you won't be changed and continue on their auto-monthly subscription ... instead they can legally interpret the wording to say that you will be charged the $59 15 days after you signed up for the trail membership.  So, I haven't even received the 'tactical crate' yet (for this so called free trail) and have been charged $67.95.  Of course, I am being told that once I return the 'product' (which I haven't received), they will refund me the $59.  They can hide behind their misleading small print all they want, but a reputation is earned which they haven't.  They want to make the quick buck on taking advantage of people. 

I can only imagine how many people have been impacted by this way worse than I have been.  I am sure their have been thousands of people how get drafted the $59 by this unethical practice who didn't have the money at the time and had that s****.>

This report was posted on Ripoff Report on 01/26/2018 08:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/clubtaccom/clubtaccom-misleading-and-deceptive-marketing-practices-internet-1425393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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