Report: #1235462

Complaint Review: CNAC- LU SANDERS

  • Submitted: Sat, June 13, 2015
  • Updated: Sat, June 13, 2015
  • Reported By: pissedcustomer517 — Columbus Ohio USA


CNAC- LU SANDERS The harassment must stop Carmel Indiana

*Consumer Comment: Why Don't YOU Know?

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 So, I bought a car from CNAC/ JD Byrider... They set me up with a deferred down payment. A week after I got the car I lost my job. I was very upfront and honest with the reps and they were willing to help me... My last deferred down Payment I was told was $250. Without question... I came up with the $250 to pay. I started making my contractual payment and 60 days into my contract they start harassing me. They stated that I didn't pay $50 for my last deferred down payment. I advised that I paid what I was told when I spoke to someone the day I made that last payment. I spoke to some rude clown by the name of Lu Sanders. With him I was upfront like I had been in previous conversations with people in his office. I told him about the previous challenges I had faced because of the job loss and welcomed him to review the notes in my account. I told him that I was just getting caught up and with paying all of my bills including my payment with them I was tapped out and only had $63 to my name to last me til I get paid again. He said that I should pay the $50 and basically I would only have $13 to my name until I get paid again. Which again is in 2 weeks. I asked him what since does it make for me to give my last basically then not be able to get back and forth to work. And he started yelling and telling me I was refusing to pay. I calmly attempted to explain that I can and will pay the $50 on my next pay with my next Payment but I shouldn't be harassed or threatened because someone in their office clearly made a mistake. He refused to transfer me to his manager and did not want to allow me to speak to an equal in his office. Monday morning I will clearly be on the phone with someone in that office.

This report was posted on Ripoff Report on 06/13/2015 04:12 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Why Don't YOU Know?


As per your couldn't even afford the down payment but you still go ahead and buy this thing!  You get involved in the making the down payment in installments and you need to ask them how much you owe?  This is YOUR account, isn't it?  Don't you think YOU should know exactly how much YOU owe?  Incredible!

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