Complaint Review: Cobalt Property Management LLC
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New to the state we applied at multiple apartment complexes, so we became familiar with property management requirements in our area. This was our third application for a property and since we were new the company told us we needed a co-signer. Each application fee was $40, so $120 total with the cosigner. It took a few days to gather all the information we needed, including all of my cosigner's information, and they said they'd work with us. But once I sent them the supposedly last letter they needed, I got a response that the apartment was given away. I asked to speak to this representative's manager and she said they would contact me. A couple days later she emailed me saying that it was their mistake and we could still have the apartment. Absolutely ridiculous, we already were living in a hotel for two weeks waiting to get into this place, so we found another apartment that got us in SAME DAY. I explained my frustration with the representative, she said we could not get our $120 application fees back and the "managers" of the company never even contacted me. Furthermore with the very unprofessional treatment from this company they now had all of our personal information which I am very uncomfortable with, after parting with ways with the representative I am constantly getting calls/email from spam companies and I would not be surprised if they sold my information off. Very unprofessional, wasted a lot of my time and money, and absolutely no customer service. I would avoid trying to rent from this "company."
This report was posted on Ripoff Report on 07/22/2017 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cobalt-property-management-llc/internet/cobalt-property-management-llc-cobaltmanagerscom-very-poor-management-lost-a-lot-of-t-1387421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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