Report: #1238413

Complaint Review: CoCo Key Water Resort

  • Submitted: Sat, June 27, 2015
  • Updated: Sat, June 27, 2015
  • Reported By: broomcilla — cincinnati Ohio USA
  • CoCo Key Water Resort
    11320 Chester Road
    Cincinnati, Ohio

CoCo Key Water Resort Money Ripoff Cincinnati Ohio

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As of June 27, 2015 Coco Key water resort 11320 Chester RoadCincinnati, OH 45246 has displayed a sign on its door stating that they are closed once again due to the park's disinfection systems.This is the second time this has happened to me. I bought a Birthday package the first time the park closed and was not informed of the resorts closing nor was I compensated. I was told I had to use the party package at a later date. I call and made reservations for the party for Sunday June 28,2015 and the park closed again without informing me again. I found out they were closed when I decided to call and confirm my party reservations and was told they were closed until Wednesday. After getting the run around on the telephone I decided to go to Coco key to find what was going on. I talked to the party planner and was told the water resort is closed. I didn't get a (we apologize) no compensation nothing, they didn't even offer me a refund. So I told the party planner I wanted a refund and she tried to tell me she couldn't. Now these people have no professionalism, They don't honor their customers and they don't have a real phone number. I'm not the only one to get ripped off by this company I am sure. This is a scam, taking citizens money for parties and when it's time to have the parties the park conveniently closes and they try to offer people a bootleg party that they put together in the hotel. I say stop taking money for parties etc until you get your water resort up and running permanently. I'm very disappointed. I think something needs to be done about this.

This report was posted on Ripoff Report on 06/27/2015 05:17 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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