Complaint Review: Code Red - Van Nuys California
- Code Red 7850 Ruffner Ave Van Nuys, California United States of America
- Phone: 800-301-4797
- Category: Alternative Health
Code Red Total Scam Van Nuys, California
When I called for my free bottle I was pushed into signing up for repetitive monthly program that would occur automatically. I immediately decided that this was not a good idea and said "nevermind". I should have stayed with that initial response. The sales person said that I could cancel the monthly service immediately upon receiving the shipment. I didn't even need to wait to try it but that I had to order one bottle in addition to the one I was going to get for "free". She said the shipping would be the same so I could get 2 bottles for just $19.99 and was free to cancel immediately if I wanted.
Well...I gave them my credit card information and ordered 2 bottles. The fact that they advertised on XM and had been for a long time made be feel that they must be legitimate. I won't ever make that mistake again. As soon as the product and packing slip arrived I cancelled the order. The person who took my call said that I didn't have time to truly evaluate it and that she would let me try it first before cancelling the order.
I stood my ground and explained that when I ordered it I told the salesperson that I didn't want any monthly arrangement and that if I liked the product I would call and order it whenever it was needed. I was also fueled by the fact that in addition to the $19.99 I paid for my free trial I was assessed a shipping fee of $29.98 for a total charge of $49.97. I did not request, nor did I receive rush shipping. $29.98 is the standard shipping charge, which would apply to any "free" trial.
I received the 2 bottles as promised within a few days. There claims were a bit hard to believe so I wanted to check it out before actually needing it to work with my wife. I sprayed the Spearment on my p***s and within 7 seconds I felt it alright. I felt burning but no erection. It just burned. Even if my wife was ready for me, I wouldn't have been in the mood any longer. I washed it off but still felt the effects for a couple of hours afterward. Out of curiousity I decided to see if maybe it was just the Spearment additive that caused the problem, so I sprayed on the Cherry. This time, I put on less than half of the recommended dose. Thanks goodness! The Cherry felt exactly like IcyHot. I feel like an idiot for even trying this junk.
So then I decide to complain and to ask for my refund. There is no website so I called the toll free number on the packing slip. Much to my delight, I was told that my account had already been closed and that I would receive no additional charges and would receive no additional product. I then explained that Code Red did not meet my expectations and I wanted a full refund. Isn't that to be expected for a free trial? The person said he would be glad to help me with that and that he would provide an RMA #.
After a brief pause, he said that before he could give me the number he needed to "remind" me that he could only refund 25% of the product price. This was not a reminder as it was the first I had heard of it. In addition, the shipping would be at my own expense. Quick math lesson: 25% of $20 is $5, which would not pay for the shiping of two bottles of this junk. I said "Thanks" and hung up. I could have yelled and gotten mad, but decided to take this as a $50 lesson in life. I knew better than to believe the claims I heard on the radio, but I didn't listen. I hope this message keeps somebody else from making this mistake.
As for the two bottles of Code Red? I am a runner, so I think I will spray it on my knees and ankles the next time they are feeling a little tight.
This report was posted on Ripoff Report on 01/11/2013 10:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/code-red/van-nuys-california-91406/code-red-total-scam-van-nuys-california-995139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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