Complaint Review: Coldwell Banker Excellence
Coldwell Banker Excellence | Alex Horowitz | Scott Brady Coldwell Banker Excellence - Alex Horowitz - Scott Brady Refuse to Pay for Work Completed Brea California
*UPDATE Employee: RESPONSE: Coldwell Banker Excellence | Alex Horowitz | Scott Brady - PAID IN FULL & IN ADVANCE of event
*UPDATE Employee: Coldwell Banker Excellence | Alex Horowitz | Scott Brady - PAID IN FULL & IN ADVANCE of event
*Author of original report: Will I Be Paid?
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Coldwell Banker Excellence of Brea refuses to pay for services I completed.
Scott Brady and Alex Horowitz, owners and/or agents of Coldwell Banker Excellence helps thieves instead of coming to the aid of small business owner although they have sold millions of dollars in real estate.
Alex Horowitz and Scott Brady have shown their true, excessively wealthy opinions of those they deem to be "beneath them."
Coldwell Banker Excellence contacted my company in the fall of 2012. At some point in our negotiations, they turned over communications to what appears to be a sister company, Progressive Escrow in Brea. Scott Brady and Alex Horowitz hired my company to provide party rental services for one of their lavish parties at one of their multi-million dollar properties in October of 2012. My business is small so I was extremely greatful for the $2,280 I was going to earn.
Everything went smoothly initially with the customer. I followed up with the customer after the event making sure everything went satisfactorily. The customer expressed great satisfaction and had no complaints. I had not been paid yet and asked when I would receive payment. I was informed the check would be mailed within a few days. Great!!!
A couple of weeks go by and no payment. I call the customer back again and am told they thought they paid but they needed to check their records and would follow up with me soon. I hear nothing from them for several more weeks.
This "give and take" goes on for a couple more months until approximately March 2013 when I am told they have paid me and they have bank records to prove their check has been cashed. I inform them I have never received their payment and to please check with their bank to confirm I never deposited their check.
Once again, they customer never followed up with me and I had to keep "tracking them down." I have now come to believe the customer never paid and is giving me the run-around.
The problem is that Alex Horowitz and Scott Brady of Coldwell Banker Excellence either have decided they don't want to pay or they want to help thieves who stole their payment. I worked for them approximately 18 months ago. I have reached out to them more than 20 times since Oct. 2012. I was able to speak to them and their representatives personally on at least eight different occasions and each time, they stated they had already paid but would look into it and get back to me. Shocker, they never "got back to me." I was always professional and courteous and even attempted to make it look like it was my fault and maybe I just lost their payment. Coincedentally, at the same time, there was a theft of several checks from our mailbox from other customers. In my 20+ phone and email messages and to try and give Alex Horozitz and Scott Brady an opportunity to "save face," I hinted that maybe their check was one of those stolen and if they had paid, please just send me a copy of the deposited check so we could clear things up. I was hoping this would prompt them to just pay and be responsible people.
Here's where the situation turns really ugly and I accuse Alex Horowitz and Scott Brady of becoming accomplices to theft. I informed them both that if their check was stolen, to please file a fraud claim with their bank. Unfortunately, check theft is extremely common. All banks have a simple fraud claim process. It is extremely easy for a bank to find out who deposited a check and confirm if I was the one who deposited their check. The bank does all of the work and if the check was stolen, they refund their customer in full so the customer can then pay me. Progressive Escrow and Coldwell Banker Excellence don't have to do anything except file a simple fraud form.
After multiple requests asking them to provide proof their check was deposited, they finally sent me a copy of their deposited check. The check was not deposited in my accounts and was deposited in someone else's account! The check is verifiabally stolen! I asked and begged them to please file a fraud claim with their bank. I've informed them I never received their payment and even provided my bank account numbers to them verifying the check was never deposited in my accounts.
Initially, Scott Brady said he would file a fraud claim with his bank. But later that same day, I was instructed to talk to Alex Horowitz. I then called Alex Horowitz. Alex Horowitz refused to file a fraud claim with his bank! He stated his check was cashed and it's not his responsibility to "track down" who took my check. I informed him he would be helping the thieves and harming me and his response was basically that it was too bad for me and he wasn't going to do anything to help me get paid. I repeatedly begged him to please file a fraud claim with his bank and he gave me the equivalent of the middle-finger over the phone. The only problem is, I can't make his bank do anything. Only the bank's customers can file a fraud claim. I contacted the police and they said it is a civil matter and inform Mr. Horowitz to file a bank fraud claim. Alex Horowitz refuses to file a bank fraud claim.
Keep in mind, Alex Horowitz and Scott Brady of Coldwell Banker Excellence never complained about my service and they acknowledged I provided a superior service.
Be aware, if you are contracted to work for Coldwell Banker Excellence, Alex Horowitz or Scott Brady make sure to get paid in full before you spend one minute working for them. There is a highly likely chance based on my experience with them that you are unlikely be paid while they bend over backwards to help criminals. If you are a customer of these horrible people, make sure you get everything in writing before you pay them a penny because you will probably end up in court with them.
You have been warned, Alex Horowitz, Scott Brady and Coldwell Banker Excellence have defrauded me and appear to befriend criminals. They are beneath contempt. Work with them at your own risk.
This report was posted on Ripoff Report on 04/25/2014 11:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coldwell-banker-excellence/brea-california-92821/coldwell-banker-excellence-alex-horowitz-scott-brady-coldwell-banker-excellence-ale-1141710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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