Complaint Review: Colorado Springs World Arena - Colorado Springs Colorado
- Colorado Springs World Arena Colorado Springs, Colorado United States of America
- Phone:
- Web: www.worldarena.com
- Category: Ticket Sales
Colorado Springs World Arena, World Arena Cheats People out of Ticket Money with Lousy Parking Policy Colorado Springs, Colorado
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This is what I wrote to the World Arena:
Hello,
I purchased tickets three months ago for the Gary Allan
concert last night at your venue and wanted to express my great
disappointment with your parking policy/ticket sales policy to some kind
of supervisor. After driving 5 hours from our hometown to see the
concert, our prepurchased, total of 100 dollars spent tickets were
worthless upon arriving at the Arena to find that we needed five
dollars-in cash only-in order to use our tickets. I happened to not
have any way to get cash at the time-so we drove five hours back home
after being cheated out of $100 without seeing the concert, because we
did not have a five dollar bill. I went back on to the website, where I
ordered the tickets direct from you, and finally found the button that
describes the parking policy. Yes, this was posted on the website, but
it is VERY POOR customer service to not have the required cash parking
fee posted UNDER THE TAB WHERE YOU ACTUALLY BUY THE TICKETS.
I suspect
that many out of town and out of country visitors to the arena do not
realize that they have to fully explore the website in order to be
allowed accessed to the arena. I was just disgusted that you stole my
money from me, there should be some alternate way to pay for parking; it
does not say anywhere on the tickets or on the part of the website
where you buy the tickets that in addition to paying for the tickets and
taxes and shipping you ARE REQUIRED TO BRING A FIVE DOLLAR BILL WITH
YOU. This is makes no sense. Why would I want to pay for and purchase
my tickets online to have to worry about carrying cash to my destination
to make sure I can even get in? This parking fee should be included in
the ticket price when the tickets are purchased online. I am certain I
am not the only out of town person to unluckily not have any cash on
them and find that I had been cheated, after driving 500 miles and
waiting three months for this event. No one carries cash anymore
because of the security.
Yes I should have been better prepared but the
end all is that you now have $100 of my money and I got nothing in
return BECAUSE I DID NOT HAVE 5.00 CASH ON ME. I WILL NEVER BUY TICKETS
FROM THE WORLD ARENA, ATTEND ANY EVENTS AT THE WORLD ARENA, AND WILL
ADVISE ANYONE I KNOW THAT YOU ARE TRYING TO MAKE EXTRA MONEY BY GAMBLING
THAT PEOPLE WILL NOT "HAPPEN" TO READ THE PARKING SECTION OF THE
WEBSITE WHEN BUYING TICKETS ONLINE. Fool me once, shame on you, fool me
twice, shame on me. I will also be reporting this experience to
customer affairs websites that I know of, so hopefully some people will
not be cheated by you people. I had to save that money for months, we
are on a limited income, and in this economy this is just horrible to do
to people. And putting a cop watching everyone to make sure they pay
the fee? I am your customer, (or was,) not a criminal.
This report was posted on Ripoff Report on 09/19/2010 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/colorado-springs-world-arena/colorado-springs-colorado-81147/colorado-springs-world-arena-world-arena-cheats-people-out-of-ticket-money-with-lousy-par-642223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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