Comcast Cable and home security services scam artists, liars, hammond Indiana

Comcast is an extremly hard compant to deal with.  Our current episode began when we decided to install Xfinity home security systems.  Before the system was even installed, the issues began.  We were quoted one price and was billed for a much higher amount.  All the while being assured that the price would be adjusted.  

This issue has continued for the past 5 months since the system was installed.  Every month we spend an average of 4 hours on the phone trying to work the bill out.  We have spoke with six managers in the home solutions department, with each quoting us different monthly rates. These are not small amounts either.  We were told that our bill was to be $218.76 plus taxes to pay $239.00 and that would cover it.  My first bill was $433.19.  

For the past two months, my services have been disconnected when the bill was paid two weeks before the due date.  To add insult to injury, it is extremly hard to use this system when the installed sensors keep falling off the doors.  Comcasts solution is to re-install them myself, after being charged installation fees.

This was the first billing issue that we have had with this company.  We have had service complaints as well.  We have a cable box that has to be warmed up before you can change the channels on it and one that will just go out for days at a time.

Anyone chosing to use this company should prepare themselves for many headaches, and long phone conversations that you will not win.