Complaint Review: Comcast - Grass Valley/ Lake Wildwood/Penn Valley California
- Comcast Comcast Cable throughout the US Grass Valley/ Lake Wildwood/Penn Valley, California United States of America
- Phone: 530-271-1517
- Web:
- Category: Cable TV
Comcast Recently Comcast upgraded their service to fiber and changed the serving arrangement from rear property to front of property. Rather than absorbing the costs of changing the serving arrangement they Comcast Cable Rips Off Consumer Grass Valley/ Lake Wildwood/Penn Valley, California
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Recently Comcast Cable upgraded their service in Lake Wildwood, Penn Valley, Calif. They changed their facilities from coax to fiber and from rear lot serving arrangement to front lot serving arrangement. This would mean that to serve each individual residence they would have to bore or open cut paved streets and trench in private property to be able to place the new serving drop. Instead they arbitrarily and unilaterally chose to use the property owner's telephone conduit, that went from the telephone pole to the telephone protector at each individual home! This saved Comcast, in my estimate, millions of dollars at the property owner's expense!...and without the property owners permission! Comcast placed their serving drop in the property owner's telephone conduit. Besides it being allegedly illegal, this places the property owner at risk. In the event that the telephone drop goes bad, by CPUC Tariff it is the property owner's responsibility to provide a new conduit for the telephone company to place the new drop! The telephone company will not accept a conduit that has another facility in it! In essence, Comcast Cable could be passing their costs to the consumer without the consumers knowledge or concurrence! This is robbery! I was involved in the very same scenario and when I objected Comcast immediately rectified it. They pulled their drop out of my conduit and dug a trench for their facility! People did not know...so they took advantage!
This report was posted on Ripoff Report on 12/01/2010 05:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/grass-valley-lake-wildwoodpenn-valley-california-95946/comcast-recently-comcast-upgraded-their-service-to-fiber-and-changed-the-serving-arrangeme-667182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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